#Trello status twitter free

Users may have installed third party applications or custom applications, e.g., Power-Ups, that add features to Trello. The applicable team’s administrators or users, depending on the permission settings, would need to delete that content manually. For example, items typed into cards like a comment or an added file will remain visible even if the removed user no longer exists. Upon deletion of an individual user account, Trello does not automatically delete the content that was created by individual users in Trello. Some examples of this include financial information related to things like purchases and billing records records showing why the account was deleted or data relating to a litigation or other legal inquiry. In certain cases where Trello has a legitimate business or legal purpose to do so, Trello may keep user personal data. After 30 days, such personal data will remain in encrypted Trello database backups until those backups fall out of the 90-day retention window and are completely destroyed. In the case of a Trello user account being deleted, upon deletion, Trello deletes the user’s personal data, including items like name, email address and location, within 30 days of the request.

#Trello status twitter free

In the event that a database restore is necessary within 90 days of a requested data deletion, we will re-delete the data as soon as reasonably possible after the live production system is fully restored.įor clarity, if a customer continues to use Trello pursuant to a free account or different plan following the termination of a Premium or Enterprise contract, such data may be retained for use in accordance with the terms and conditions applicable to such account or plan.

The team’s data will remain in encrypted Trello database backups until those backups fall out of the 90-day backup retention window and are destroyed in accordance with our data retention policy. All file attachments uploaded directly to Trello will be removed from the live Trello production database within 30 days. Upon termination of a Trello Premium or Enterprise contract, if requested by the Trello customer’s administrator, the user content that is stored on the terminated team’s boards, lists and cards will be completely removed from the live Trello production database. Thereafter, all such accounts are removed or changed. Upon role change or leaving the company, the production credentials of Authorized Personnel are deactivated, and their sessions are forcibly logged out. The account owner can revoke such access at any time. The customer support team will only receive such access to the account if it is granted by the user, either by selecting the 'Give support staff temporary access to your account' option when submitting a help request, or by clicking a link sent to the user's email by the support team. When a Trello user submits a support ticket, they have the option of authorizing the customer support team to view their data. Customer support team members are not authorized to review non-public user data stored in Trello for customer support purposes without explicit permission. Trained members of the Atlassian and Trello customer support teams also have case-specific, limited access to user data stored in Trello through restricted access customer support tools. These lists are reviewed quarterly and upon role change. Trello also maintains a list of personnel who are permitted to access Trello code, as well as the development and staging environments. These members undergo criminal background checks and are approved by Trello’s Engineering management. Trello maintains a list of Authorized Personnel with access to the production environment. Those who do have direct access to production systems are only permitted to view user data stored in Trello in the aggregate, for troubleshooting purposes or as otherwise permitted in Trello’s Privacy Policy. Only Authorized Personnel have direct access to Trello’s production systems. All user data stored in Trello is protected in accordance with our obligations in the Atlassian Cloud Terms of Service, and access to such data by Authorized Personnel is based on the principle of least privilege.